I’ve been living at Cypress McKinney Falls for a while now, and overall, it’s been a great experience. The apartment complex is well-maintained and has a friendly community vibe. I have to give a special shoutout to the maintenance team, especially both Francisco’s and Raúl. They are incredibly efficient, professional, and always go above and beyond to help with any issues. Rachel at the front desk is also incredible, she will make sure you feel heard and will undoubtedly tell you an excellent story to cheer you up! Shout out to Glenn as well for being an awesome manager! The whole team here is incredible and that’s what makes this space so special. The reason I’m giving 4 stars instead of 5 is because the noise from upstairs neighbors can be quite loud, especially if you’re on the lower floors. If you’re sensitive to noise, you might want to consider living on the third floor. Overall, I really appreciate the excellent service from the staff and maintenance team!

As a transplant from Rhode Island all the way to Texas and staff here made my My move here as painless as possible the grounds here are absolutely amazing with all the amenities that you can ask for and very affordable. Best bang for your buck.!! So happy with my decision to move here

We have just resigned at these apartments for the 3rd time. The best thing is the management & maintenance: out of all the apartments I have stayed in, they are by far the most attentive & responsive. Romina at the office is always quick to respond & super nice & helpful! Along with that, maintenance requests always get handled within 24 hours & Fransisco is very respectful & always gets things fixed right away.

Where to even begin...This is by far the worst place I have ever lived. You know those apartments that always have a broken gate? Like it's either getting fixed or waiting for a part. Yeah, this is that kind of place. A shell of a community pretending to be something it's not. To start with nobody seems to close their doors but instead allow for them to slam shut so you're constantly being startled and feeling your walls shake. The buildings are made out of construction paper so you hear everything. Want to read a book or take a nap? Not happening. If it's not the doors slamming it's someone's dog barking or some idiot playing music. You'll have ZERO peace while you live here. People are constantly at the pool regardless of whether they live here or not and you can be sure that there is going to be a party every Friday night with all your favorite teenagers in attendance. My apartment constantly smells like a mixture of cheap street weed mixed with filthy animals and ass. Also, my car was broken into, I've had packages stolen, and the gym is disgusting. (I found a dead roach twice now in the yoga room) The latest review mentioning clean hallways is definitely a friend of the management. The hallways are filthy. You would think they decorated them for Halloween with the amount of cobwebs there are. See the below photos for the "clean hallways" and "amazing amenities." Do yourself a favor and look elsewhere.

I have lived at Cypress McKinney Falls for about 4 years now. I really enjoy living here and all the amenities they offer. Maintenance is amazing here, most issues are addressed same day or within 24 hrs at the latest. Maintenance comes in and fix whatever the issue maybe, makes sure that ever problem is addressed and taken care of. They clean up after themselves and are respectful of you and your home/property.

Soo amazing!! Every time he is so quick and efficient and kind!

Really great price and space, Romina was extremely helpful with the entire process!!

(Translated by Google) The apartments are new, spacious and the place is very pleasant and quiet to live. Highly recommended. The social area is very nice, you have a lot of space to walk and if you have dogs they are PET friendly. Excellent attention from the people who work here. Romina helped us and thanks to her we were able to choose our apartment. (Original) Los departamentos son nuevos, espaciosos y el lugar es muy agradable y tranquilo para vivir. Muy recomendado. El área social es muy bonita, tienes mucho espacio para caminar y si tienes perros son PET friendly. Excelente atención de las personas que trabajan aquí. A nosotros nos ayudó Romina y gracias a ella pudimos escoger nuestro departamento.

Been living here almost for a year, and amenities are great. However, upstairs neighbours are extremely destructive 24/7 and the apartment is constantly rattling. (I lived in apartments in NYC, never had issues like this, even with living under crazy people) The leasing office is not doing anything to ameliorate the situation, or enforce any of the leasing rules. Do note that if you have any issues with neighbours, you will be out of luck. I suggest any new tenants to not even consider anything but top floor.

I can not thank Romina and all staff here for making my move the easiest, quickest process in my 13 year apartment rental history. I arrived late on a Saturday after trying to lease from Crossroad Commons for 2 weeks, but they couldn't get it together. Romina was working hard on a hot afternoon but immediately stopped what she was doing to give me a tour and help me. I applied, was approved, and paid my deposit within 3 hours. That's how it's done, y'all. This complex has available and clean, UPDATED units that are extremely affordable. Amenities look beautiful as well as the grounds. forever grateful. EDITED TO ADD: Just resigned my lease here. The staff has top-notch communication, the property is beautiful, and my unit is is very modern and updated. I've had time to explore the attached trails as well. The neighborhood is picking up, and lights have been installed at the rural intersections. Lots of roadwork is still to be done directly outside and in the near areas..but if you're patient & okay with living a little out of the way with light construction/noise...this place is a gem!!

Maintenance responded same day to the request I made through the tenant portal. Francisco is knowledgeable, professional, and responsive. He fixed my leaky refrigerator and toilet drain mechanism quickly. I appreciate how efficiently he responded to my request and how easy he made the process with his knowledge and capability. He also was very kind. Thank you!

One of the worst places we’ve lived and I have lived in several apartments in Austin. Within the first year, our kitchen sink leaked at least 5 times before maintenance actually put a permanent fix on it. Our downstairs neighbors were wannabe music producers and thought it was appropriate to blast their terrible music all the time. So loud you could hear it from the hallway. We complained to the office several times and nothing was ever done. We finally got to move out of this place and the terrible management still screws us over by submitting our final bill to collections prior to the 30 days we had to pay it. They promised the debt collector wouldn’t submit it to our credit if paid within 60 days and we wouldn’t have to pay anything more than what was on our final bill. Wrong! The debt collector immediately added interest and sent it to our credit, making our score go down. If you value your sanity and financial status, stay far away from this complex and its poor management and poor neighbors.

Really great apartment complex. Lived here for a year. Staff and maintenance were friendly and quick to help. Lots of friendly dogs and neighbors at the dog park. Great location: close to airport and onion creek, and McKinney falls state park within a close drive. Modern apartment finishes and spacious floor plans. Although it’s a bit of a food desert with limited options around but still would recommend living here

Overall, great experience, really happy with the attentive and quick turnover for responses.

(Translated by Google) I have been living for a year. And it is a great place for those who like tranquility and respect the rules. (Original) Tengo un año viviendo. Y es un gran lugar para el que le gusta la tranquilidad y respetar las normas.

So far been at Cyoress appts for 1 month and we love it. Romina is so sweet, attentive and caring to the residents. Also makes sure work orders are taken care immediately. We are looking forward to continue with our great experience at our new home.