Although we didn’t end up selecting Cypress McKinney Falls as our apartment, I wanted to give a shoutout to Jiselle for a wonderful job of showing us their property. She’s extremely knowledgeable and caring about the community. By far one of the best tours we’ve experienced.

TERRIBLE COMMUNITY. Management is terrible at this community. When I first moved in there was mold everywhere in my apartment. My washer, and the fridge water dispenser. There were people smoking weed upstairs, downstairs, next door, yet for some reason I was being blamed I had them constantly leaving warning on my door. I am a mother and do not smoke especially with a 6 year old in my home. After months of telling them it wasn't me they forced their way in my apartment just to be sure. Now I've moved out and they ruined my credit because they can't communicate properly about move out fees. I got one email by someone who I have never heard of before so of course this went to spam, they did not call or communicate at all and sent it straight to collections. Do not move here Rachel is very rude and it feels like she is looking for reasons to bother people.

Great place to live! I want to give a shout out to the staff Rachel, Jiselle, Helena, Don Hector and everyone from the maintenance staff.

Cypress is such a lovely, clean, and bright property! It is zen like- invoking calmness and serenity. The new renovations, especially the pool are FABULOUS. We also love the doggie park AND the do-it-yourself dog grooming facility- most impressive! The friendly staff goes above and beyond to be accommodating. Especially, Rachel, she is very professional and most efficient. We love all the events they do, showing appreciation for the tenants. ⭐️⭐️⭐️⭐️⭐️

This is a great complex with beautiful scenery and a fabulous pet spa . The management team is extremely friendly and helpful.

Pretty trails and nature. Wonderful office staff has been consistently helpful and I heard there’s an HEB, Chick-Fil-A, and Dutch bros coming up across the street! PS McKinney falls has a secret connection to our trails if you know where to look!

Jiselle is pretty great, helped me a lot with my move in.

Francisco and Gonzalo from the maintenance team are so nice and helpful. They were very friendly when they came to our apartment. The maintenance team is always prompt whenever you need them!

Love this location. Visited a few months back because I will be moving to Austin. This place caught my eye off the bat with friendly service, location, and amenities! I look forward moving to this location! Thank you Jiselle for being patient with me! 🫶🏾

I love this place! From the pool, to the exercise facility! And to also the reasonable pricing! Wonderful place to live!

Gorgeous property amazing Office staff thank you so much Gisele for giving me an amazing tour and taking care of me 10 stars all around!!!

(Translated by Google) Grateful to the very fast and efficient maintenance person who works there! (Original) Agradecida con la persona de mantenimiento muy rápido y eficiente que trabajan !

We love our maintenance people at our apartment, when we have a problem they make it a priority to make sure everything is working once the issue is fixed and show us what was wrong with it and how they fixed it all back and when we have questions they answer and always do a follow up with us

Rachel and her team were fantastic when I was looking for a new home! I would highly recommend!

Jiselle and the team in the leasing office are AMAZING! Our team visited the community today and had nothing but good things to say about this team and community! 5 Stars from us!!

I lived here for 2 years, and have nothing but great things to say! The property was kept clean, landscaping was always pretty, the office staff was communicative, and the maintenance staff was amazing! The maintenance supervisor, Francisco, is awesome and always handled my requests in a timely, friendly manner. Loved my experience here.

Current resident as of February 20,2026. I've been living here a little over a year, and this is probably the best apartment complex ive live in. Staff from the lovely ladies at the front desk, to the grounds keepers and maintenance team is amazing!