Rachel and her team were fantastic when I was looking for a new home! I would highly recommend!

Jiselle and the team in the leasing office are AMAZING! Our team visited the community today and had nothing but good things to say about this team and community! 5 Stars from us!!

I lived here for 2 years, and have nothing but great things to say! The property was kept clean, landscaping was always pretty, the office staff was communicative, and the maintenance staff was amazing! The maintenance supervisor, Francisco, is awesome and always handled my requests in a timely, friendly manner. Loved my experience here.

Current resident as of February 20,2026. I've been living here a little over a year, and this is probably the best apartment complex ive live in. Staff from the lovely ladies at the front desk, to the grounds keepers and maintenance team is amazing!

The maintenance team at Cypress is always on top of things. They go above and beyond helping to resolve issues and keeping everything running smoothing. I also really appreciate how friendly they always are. Great job y’all!

Although the apartments are attractive, they lack safety and security. There have been incidents of theft, including vehicles being stolen and storage areas being compromised, as well as catalytic converters being taken. Overall, I cannot recommend this location due to its inadequate safety measures. I feel sorry for management ......

Maintenance was a lot of help, they came soon after I had submitted a request and had gotten the job done quit and efficient. Very friendly people also

I’ve lived here since September and the maintenance guys are very friendly and efficient! They’re very fast and are usually able to fix whatever needs to be fixed the next day which is so helpful 🙏

Amazing tour experience, with Jiselle knowledgeable and professional.

The best thing about this apartment complex: Francisco in maintenance. He's incredible: so quick to address an issue, and diligent about following up. Without him my experience at Cypress McKinney Falls would be a lot less positive. (Maybe 3 stars) Overall, I've had similar experiences listed in other reviews. - Beautiful property, decent gym (with 24hr access) - New apartments, but not very solid construction. I can hear people talking in the breezeway from my bedroom, and I could hear every slam of the three young kids running around upstairs when I was in an apartment with upstairs neighbors. - lovely walking areas (though I've stumbled across people living in their cars and tents in some of them) - Some difficult experiences with management failing to address lease violations and then escalating conflict and animosity that already existed between me and my neighbors. After those difficult experiences, management was still willing to work with me to get me into another apartment and away from that neighbor, and I'm grateful for that. - a big community of vultures lives in the tower near building 1000 and its so wonderful to watch their evening social gatherings.

Hello, I will talk a little because I do not recommend these apartments. Since we moved in November 2024, we dealt with ants. It was reported many times. They sent pest control, which was useless. It continued to come out. When it was time to renew my contract, we signed it. Just weeks later, scorpions started coming out. That is a cause for concern. We spoke with the property manager, telling him that we had already signed the contract but that I wanted to move because of the scorpions. He should make my contract for 6 months. He indicated that there was no problem, that it was their fault, and that when I wanted to move, I could. When the new administration arrived with the new manager, she was informed that we had already found a place to live, to which she replied that there was nothing in writing, so they cannot move. We told her that the word of the people who work in the office is not valid? So what type of staff do they have working? Can they check the cameras in their office where what we say is the truth or do their cameras not work? Now it turns out I have to pay them because I left, I didn't leave because I wanted to, I'm preventing an animal from hurting one of my children. I have evidence of all the pest control orders, photos, letters from my son's pediatrician indicating that they have an animal pest problem in the building. The management doesn't care about their tenants, just that they get paid every month. If you're looking for an apartment, look for other options. Don't rent in this apartment complex, the only thing that matters to them is money, not their residents. Their hallways are full of cobwebs and dirty. I had to give one star because it wouldn't let me post my review.

“My maintenance request was handled quickly and professionally by Francisco. He saw I was walking my dog & offered to complete the request ahead of the scheduled time. Really appreciate the great service!”

The maintenance team is very friendly and responsive. I submitted a maintenance request yesterday, and by the next morning, Francisco came by to assist. He quickly and politely fixed several appliances. I really appreciated his prompt and professional service.

Definitely a good place to live !! clean, quiet, the staff is the best you’ll ever see, specially maintenance team led by Francisco, and the leasing agent Romina. Tank’s y’all for the hard work and dedication!!!

Romina was the nicest leasing professional I spoke to yesterday out of all the professionals I spoke to while touring multiple apartments. She was attentive and patient. Excited to sign thanks to her!

I’ve been living at Cypress McKinney Falls for a while now, and overall, it’s been a great experience. The apartment complex is well-maintained and has a friendly community vibe. I have to give a special shoutout to the maintenance team, especially both Francisco’s and Raúl. They are incredibly efficient, professional, and always go above and beyond to help with any issues. Rachel at the front desk is also incredible, she will make sure you feel heard and will undoubtedly tell you an excellent story to cheer you up! Shout out to Glenn as well for being an awesome manager! The whole team here is incredible and that’s what makes this space so special. The reason I’m giving 4 stars instead of 5 is because the noise from upstairs neighbors can be quite loud, especially if you’re on the lower floors. If you’re sensitive to noise, you might want to consider living on the third floor. Overall, I really appreciate the excellent service from the staff and maintenance team!

As a transplant from Rhode Island all the way to Texas and staff here made my My move here as painless as possible the grounds here are absolutely amazing with all the amenities that you can ask for and very affordable. Best bang for your buck.!! So happy with my decision to move here